Procedureflow Integrations
API & Integrations

Unify your agent experience

Empower frontline agents with the right information, at the right time, every time and improve the quality and accuracy of their processes with our API functionality and Integration capabilities.

Partnered with leading solutions
  • Microsoft Dynnamics
  • Nice
  • Salesforce
  • Genesys
  • Amazon Connect
  • Talkdesk
Our Pre Built Integrations

Integrate your existing systems and
realize the power of visual knowledge

Embedding Authenticated
Drive Adoption Embedding Authenticated

Bring visual knowledge to your CRM

Our embedding functionality allows ProcedureFlow to live within Salesforce and other existing CCaaS or CRM systems. This will help limit the number of applications open at any given time — allowing users to obtain visual knowledge where they spend most of their time.

Agent assist
Drive Adoption Agent Assist

Unlock real-time knowledge suggestions

When coupled with applicable telephony providers, such as AWS Connect and Genesys, ProcedureFlow can help guide customer conversations in real time. Agents can get the visual information they need, when they need it — for any call type.

Process Automation
Drive Adoption Process Automation
Coming Soon

Transform your process efficiency

Automate the number of steps agents take when completing processes to increase productivity without compromising quality, by implementing intelligent flow automation solutions that streamline repetitive tasks and eliminate manual interventions across systems.

Our Partner Integrations

Simplify your business processes with
these integrations

Ready to transform your knowledge base?

We provide in-depth walkthrough of ProdecureFlow and
how we can integrate into your existing systems.

Get a Demo