An illustration of agents using Procedureflow
Features

Revolutionize your process creation

Implement ProcedureFlow and take advantage of powerful features that are designed to help companies create, visualize, and navigate processes in ways never done before.

Overview

Everything you need to simplify
the way employees work

A secure, cloud-based environment to store, organize, maintain, share, and access company information.

Process visualization

Visualize Processes

Get a centralized bird’s eye view of organizational processes to help decision makers quickly uncover areas of improvement.

Collaborative

Foster Collaboration

Easily roll out procedures across the organization and crowdsource the maintenance for consistent implementation.

Drive Adoption

Drive Adoption

Produce operational reports and insights to review process adherence and uncover opportunities for efficiencies.

Feature Breakdown

A personalized solution that scales with
each of your departments and teams

User interface of ProcedureFlow's dashboard
Drive Adoption Process Central

Manage information in one place

Procedural knowledge usually lives across various systems and documents. What if you could centralize your organization’s process and make it easier to access?

Unlock a team-based solution for managing process information across your enterprise — all in one place.  Centralizing your information has never been easier.

User interface of ProcedureFlow's navigation
Easy Navigation Easy Navigation

Turn procedures into visual flows

Say goodbye to long text documents. ProcedureFlow helps turn existing procedures into visual flows which makes it easier for employees to understand and consume information.

Designed with navigation in mind, employees can quickly view the entire flow and always know where they are in the process.

User interface of ProcedureFlow's collaboration tools
Collaboration Collaborate and Share

Build and improve procedures together

Now that everyone can see inside the heads of your experts, use the flows to reduce training and mentoring time by 50-90%. Watch quality go up and task completion time go down.

Employees can collaborate on flows by suggesting changes, managers can easily review with side-by-side comparison, and once approved can push changes live, releasing a notification to all employees.

User interface of ProcedureFlow's insight views
Insights Process Insights

Unlock continuous improvement opportunities

Gain a competitive advantage by understanding how processes are adopted across the organization. Unreviewed changes give you an inside look at your top performers and can help shape employee performance.

Monitor team engagement and see who, what and how things are looking from an activity perspective. Use your reports to cut down on process times and much more.

Integrations

Work with with tools your team already uses

  • Microsoft Dynnamics
  • Nice
  • Salesforce
  • Genesys
  • Amazon Connect
  • Talkdesk

Ready to transform your knowledge base?

See how ProcedureFlow turns long processes into visual guides to
improve your customer and employee experience.

Get a Demo