Smarter knowledge. Automated and AI-ready.

With trusted content, connected systems, and built-in process automation, you can reduce manual work, eliminate errors, and embrace innovation with confidence.

Partnered with leading solutions

  • Microsoft Dynnamics
  • Nice
  • Salesforce
  • Genesys
  • Amazon Connect
Confident professional smiling with Procedureflow UI showing automation through Power Shapes

Built-in Guardrails for AI Success

Our team of experts sets you up with a strong knowledge management strategy and governance framework to ensure quality and accountability every step of the way.

Knowledge
& Content

Roles
& Responsibilities

Objectives
& KPIs

Training
& Enablement

Change Management
& Communications

Continuous
Improvement

See why good knowledge starts with good governance

Gartner logo

Artificial Intelligence (AI) and machine learning (ML) technologies do not eliminate the need for establishing a sustainable Knowledge Management program. Rather, they make foundational KM practices even more essential."

Automate your processes with Power Shapes

Explore all features

Task Automation

Execute manual tasks quickly and accurately

Automate several system updates at once to cut task time from minutes to seconds. Create notifications, tickets, or customer records while triggering actions in your CRM, increasing productivity and freeing up your team’s time for higher-value work.

Calculators

Deliver information in real-time

Add a custom calculator to instantly convert currencies, determine reward balances, payments due, or to quickly qualify customer eligibility. By calculating critical details directly within flows, you can reduce the potential for human error and ensure customers receive quality service.

Display Tables

Effortlessly gather data from systems

Create a display table that automatically syncs with your system of record so that data is always accurate and searchable. From quickly looking up product inventory to keeping up with constantly changing codes, sync information across systems in seconds and eliminate the need for platform switching.

Coming Soon

AI Process Designer

Instantly flip text to visual flows.

With just a prompt or pre-written content, our AI Process Designer turns text-heavy processes into structured visual flows.  Built with generative AI and backed by our best practices, you’ll get the inspiration and guidance to help accelerate content creation.

Book now to see how it works