If you've discovered a security vulnerability or have questions about our security, please contact us and we will respond as soon as possible: firstname.lastname@example.org
ProcedureFlow provides guidance using generic, sanitized procedures. There is no data flow that would pass your confidential or restricted data through ProcedureFlow (such as your customers' data, personally identifiable information, or personal health information).
Here are some examples of data that our customers store in ProcedureFlow: generic procedures, sanitized training screenshots, and reference charts.
We communicate service outages, scheduled maintenance, and other issues affecting our customers via our status page: https://status.procedureflow.com
Yes. Data transmitted to ProcedureFlow is encrypted in transit through the use of TLS/HTTPS.
Our databases are also encrypted at rest.
Our Engineering team rapidly investigates all reported security issues. If you believe you’ve discovered an issue with ProcedureFlow’s security, please contact us: email@example.com
We will respond as quickly as possible to your report. We request that you not publicly disclose the issue until it has been addressed by ProcedureFlow’s Engineering team.