Our Capabilities
Embed visual knowledge in Salesforce
Salesforce Knowledge
The ability to embed a visual flow within a Salesforce knowledge article is possible, allowing real-time updates and seamless integration with the article content.
Next Best Action
As a case is updated, Einstein’s Next Best Action is used to show a recommended visual flow based on the changes provided. This allows for real-time updates and the ability to change the next best action based on the configurable case reason.
See How It Works
Unify your Agent Experience
We’ll provide an in-depth walkthrough of ProdecureFlow and
how we can integrate into your existing systems.
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