Simplify processes in 90 days or less
Audit and assess existing knowledge
Our team conducts a thorough audit and assessment of your existing organizational knowledge and combines it with the expertise of your top-performing employees.
Turn text-based processes into visual knowledge
Work alongside our team as we translate your complex processes into easy to understand visual flows.
Monitor results with operational reports
Detailed reports allow you to analyze performance, identify areas for improvement, and ensure your knowledge stays up to date.
Our mission is to make your employees
- Eliminate duplicate and outdated documents
- Convert lengthy text-based processes into step-by-step visual guides
- Combine existing knowledge into a single source of truth
- Keep processes accurate and up to date with a collaborative environment for knowledge sharing
Over 47,000 users have
achieved incredible results
Faster Average Handle Time
Reduction in Escalations
Reduction in Training Time
Improvement in Operating Costs
Achieve compliance peace of mind
Secure, cloud-based environment for any industry
Increase process efficiency in coverage management, enrollment processes, and claims handling.
Navigate billing complexities, service changes, disaster response, and metered services with confidence.
Reduce audit time and ensure optimal financial service experience in banking, lending, investment, and accounting.
Visual knowledge benefits every
level of your organization
Improve strategic decision-making by providing senior leadership and executive teams a comprehensive view of organizational knowledge.
Elevate operational efficiency, foster team collaboration, and ensure process adherence for directors, managers, supervisors, and team leads alike.
Trainers & Coaches
Use operational reports to fuel learning and development initiatives, enhance comprehension, and create a culture of continuous improvement.
Agents & Specialists
Empower everyday users to self-serve with internal processes to elevate expertise, retain knowledge, and encourage ongoing professional development.
Work with tools your team already uses
ProcedureFlow seamlessly integrates with your everyday applications so employees can easily get the right information, at the right time.