SAINT JOHN, NB, CANADA - June 16, 2021 - ProcedureFlow, a revolutionary knowledge management software solution, is excited to welcome Michele Perras to the Board of Directors.
Michele Perras is a serial entrepreneur, advisor, speaker, and award-winning product leader based in San Francisco and Seattle. Her expertise helps global companies thrive in periods of massive growth, including fundraising, IPOs, and acquisitions. She has built teams in go-to-market, operations, and product with companies such as Pivotal Software, NEO Innovation, HelloAlice, and Klick Health, and is a strategic advisor with OKHi, Population, Tooso (acquired by Coveo), and the Center for Transformational Change. Michele also advises and mentors with Alchemist Accelerator, Canadian Women’s Network, and Code for Canada, and consults with women- and mission-led startups around the world. She is an LP with WISDOM.VC. “I’m thrilled to be joining the board at ProcedureFlow, and look forward to working with the talented team to help guide their growth,” Perras says.
“We’re looking forward to working with Michele, and to tap into the knowledge and experience that she brings to the board,” says ProcedureFlow CEO Daniella DeGrace.
ProcedureFlow is a reimagined contact center knowledge base. It makes the most complicated information easy and intuitive to create, maintain, and use, even in highly regulated and complicated industries. We provide every employee with the exact information they need to handle any contact scenario, making employees confident in their abilities very close to day one on the job. ProcedureFlow allows organizations to leverage the knowledge and expertise of their top performers, and put it into the hands of every employee, improving quality and consistency. This allows organizations to transform traditional classroom training to “learning by doing”, creating a more motivating and engaging environment for employees. For more information, visit procedureflow.com.
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