ProcedureFlow wins Training & Performance Excellence Award at ContactNB

ProcedureFlow wins Training & Performance Excellence Award at ContactNB

SAINT JOHN, NB, CANADA - May 31st 2019 - ProcedureFlow, a knowledge management company was named the winner of the Training & Performance Excellence award from ContactNB at their annual awards gala.

The 15th annual Awards of Excellence Gala took place in Fredericton, New Brunswick on May 30th. This event brings together several provincial contact centers from a wide range of industries, as well as leaders and innovators in the contact center space. The gala recognizes organizations for their efforts in employee experience, workforce management, performance excellence, and much more.

“We are proud to have a completely unique and revolutionary approach to training. Our employees and customers benefit from this unique approach by getting trained and onboarded 75% faster.” Says ProcedureFlow CEO Daniella Degrace. “We are honored to be recognized for this by ContactNB, and would like to congratulate all other winners of ContactNB Excellence Awards.”

About ProcedureFlow

ProcedureFlow is a next-generation knowledge management SaaS product designed to help organizations visualize their processes and procedures and empower teams to access updated information while meeting compliance requirements.

For more information, visit or follow us on social media @ProcedureFlow.


Media inquiries can be made to